How do I return an item?
Please contact us by phone or email before attempting a return. All refund requests must be called in within 20 days of the delivery date. If you suspect the product is spoiled, please put the cork back in and return the bottle to us with the wine or spirit still in it. We can't take back any empty bottles, so please don't dispose of it.
If we send you the wrong product, please contact us immediately and we will arrange a pickup and/or refund.
If you wish to return the product for any other reason, please contact us to arrange sending it back to our store. We will issue a refund less two-way shipping fees and a 10% restocking fee
Shipment Errors or Damaged Items:
If an item is received damaged or is incorrectly shipped by us, please contact Customer Support immediately for instructions.
Our Shipping Address:
Pearl Specialty Market & Spirits
900 NW Lovejoy Street #140
Portland, OR. 97209